Leads

Lead management in Outbound is crucial for successful campaigns.




Importing & Creating Leads

Importing leads in a way that suits your organisation ensures that lead outreach is consistent and agents have access to the right lead data.



Lead Pools

Organising, managing, and analysing sets of leads can be done with Lead Pools.



Lead Admin

Work with leads, create views and reports, and manage all aspects of leads.



Lead Statuses

Leads can be in a wide variety of statuses. Learn what they mean here.


Lead Ownership & Available to Dial

For security, the ability to call or work with leads is available only to suitable users.


Segmentation

Optimise lead outreach by segmenting with custom filters.

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