Leads
Lead management in Outbound is crucial for successful campaigns.
- Importing & Creating Leads
- Lead Pools
- Lead Admin
- Lead Statuses
- Lead Ownership & Available to Dial
- Segmentation
Importing & Creating Leads
Importing leads in a way that suits your organisation ensures that lead outreach is consistent and agents have access to the right lead data.
Lead Pools
Organising, managing, and analysing sets of leads can be done with Lead Pools.
Lead Admin
Work with leads, create views and reports, and manage all aspects of leads.
Lead Statuses
Leads can be in a wide variety of statuses. Learn what they mean here.
Lead Ownership & Available to Dial
For security, the ability to call or work with leads is available only to suitable users.
Segmentation
Optimise lead outreach by segmenting with custom filters.